Warranty

Warranty Policy

At GUZZALONI, we are committed to the quality of our jewellery. All pieces are covered by a 6-month warranty from the date of purchase, protecting against manufacturing faults and defects.

This warranty does not cover:

- Accidental damage or breakage

- General wear and tear (e.g. scratches, tarnishing, fading)

If your item qualifies under the warranty, GUZZALONI will cover all associated costs.

After the warranty period, we offer a lifetime repair service for a small fee—ensuring you can continue enjoying your jewellery for years to come.

Important: Any repairs, resizing, or alterations performed by another jeweller will void this warranty.

Jewellery Care

To keep your jewellery in excellent condition:

- Gently clean with a soft cloth

- Avoid exposure to water, perfumes, lotions, cleaning products, and harsh chemicals

For more detailed care information, please visit our Care Guide page.

Faulty Items

If you believe your item is faulty, please CONTACT US HERE:

- Proof of purchase (your online order number is sufficient)

- A description of the issue

- Clear photos of the item

In most cases, we’ll ask you to return the piece for assessment. If it’s confirmed to be faulty, we’ll issue a replacement or store credit.

For purchases made through a stockist, please return the item directly to them along with your proof of purchase.