Shipping
SHIPPING & HANDLING
LOCAL PICKUP
Local pick up at our Narrabeen, NSW studio is available only to customers within NSW.
AUSTRALIA-WIDE SHIPPING OPTIONS
Australian domestic orders are sent Express Post via Australia Post or Priority Post via DHL. You will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au or www.dhl.com.au.
Shipping Method |
Cost |
Timeframe |
Express Australia Post eParcel |
Flat-Rate $15 |
1 - 5 business days |
Express Secure DHL Shipping |
Flat-Rate $25 |
1 - 3 business days |
Delivery can vary between 1 - 5 business days depending on the location. Please note that if you are not located within a DHL catchment area the shipment will be passed onto a third party delivery courier. DHL is still fully liable for the package and the package is still fully insured.
We offer complimentary Australian-wide secure DHL shipping on all orders over $700 AUD.
INTERNATIONAL SHIPPING OPTIONS
GUZZALONI Jewellery ships worldwide. International shipping is sent with your choice of either Express Secure Australia Post International Shipping or Priority Secure DHL International Shipping. These packages are registered and trackable, you will be contacted on dispatch of your order with a tracking number which you can check at www.auspost.com.au or www.dhl.com.au.
Shipping Method |
Cost |
Timeframe |
Express Secure Australia Post International Shipping |
Flat-Rate $25 AUD |
10 - 20 business days |
Priority Secure DHL International Shipping |
Flat-Rate $45 |
5 - 15 business days |
We offer complimentary world-wide secure DHL shipping on all orders over $1000 AUD.
DUTIES & TAXES
Prices are in Australian dollars and may not include delivery charges. Import duties, customs, and local taxes may apply. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival .Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products at any time.
OUR PRODUCTION TURNAROUND TIME
The majority of GUZZALONI pieces are hand made to order. This means that each piece is unique and made especially for you. Please note that shipping time does not include production time.
Our Sole Series collection are all in stock and ready to ship, this means purchases will be processed and shipped within 2 business days of purchase.
Our Signature Series collection usually takes around 2-4 weeks for production from time of purchase, depending on intricacy of design and material availability.
Bespoke order timelines will be discussed with each individual customer and will be based on the brief.
If you need your order earlier please reach out to customer service via email info@guzzaloni.com and we will advise if we can meet your desired delivery date.